Fulham midfielder Clint Dempsey has praised Fulham owner Mohamed Al-Fayed for his impromptu visit to the club's training ground.
After watching his side lose heavily to Manchester City the week before, Al-Fayed was far from happy and he let his players know that their performance was not good enough.
And Dempsey has backed his chairman for reading them the riot act prior to Saturday's 1-1 home draw with Birmingham.
The American said: "He's a chairman who cares about this club. He's passionate about it and his visit was a kick up the backside to say: 'Hey guys, what's going on?'.
"We work for him so when he talks you have to listen. He commands respect and we give it to him. We listened to what he had to say.
"And he's right. We need to get things right because he expects better of us and we expect better of ourselves.
"We had a meeting before he came between the players, the manager and the staff.
"We've studied tapes and we are doing everything to put things right.
"To lose 4-1 at home to Manchester City last weekend isn't good enough. It was embarrassing for us."